Reviews and Ratings

Integrate your helpdesk solution into your review management strategy. Reviews & Ratings is a top performing marketing platform featuring all the tools you need to capture and showcase high-impact product reviews & UGC throughout the buying journey.

Get started with Gorgias Reviews and Reviews and Ratings
More information soon. In the meantime, visit the following documentation page: Reviews and Ratings Reviews and Ratings
From $19/month. Free trial available
  • From $19/month. Free trial available
  • From $19/month. Free trial available


With's proprietary technology, AI and machine learning will help you automate most of the review management process, from review generation to showcasing and moderation. As a centralized location for review management, can help you import, transfer, and move over reviews easily from other platforms as well.


- Integrate your helpdesk solution into your review management strategy.

- Handle reviews and Q&A more efficiently from your helpdesk.

- Respond to reviews and questions directly.

- Display the customer's last product reviews next to Gorgias tickets.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
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We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
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“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
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“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
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