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Rep
Used daily by 
9,345
+ DTC brands

Rep
Rep

Rep
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 + 
Gorgias

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Rep

Increase your conversion rate and customer satisfaction

Increase your conversion rate and customer satisfaction

Get started with Gorgias
RepRep
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/voice-and-phone/voicefront-ai
Rep
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preferred partner

Description

With Rep, you can increase your conversion rate, increase customer satisfaction, and ask for valuable feedback at critical points in your funnel.

Rep's AI shopping assistant automatically detects customers when they are about to drop off from your funnel, moments before they abandon your online shop. It's not just another support chatbot, the personal assistant adapts to the user journey and offers them help and assistance to improve conversion rate.

Powered by AI, our adaptive conversation solution opens a 2-way communication channel with your customers on your website. We enable merchants to give a personalized experience to each customer, by adapting to the customer's behavior on the website, product search history, and by applying deep segmentation.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
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We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
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“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
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“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
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