Happy Returns, a PayPal company

Box-free, label-free returns at 9,000 locations across the U.S

Box-free, label-free returns at 9,000 locations across the U.S

Get started with Gorgias
Happy Returns, a PayPal company Happy Returns, a PayPal company
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/en-US/happy-returns-238761
Happy Returns, a PayPal company
Happy Returns, a PayPal company
trusted partner
preferred partner
Happy Returns, a PayPal company
Happy Returns, a PayPal company
Happy Returns, a PayPal company
Happy Returns, a PayPal company
Happy Returns, a PayPal company

Description

Trusted by hundreds of leading e-commerce brands like Everlane, Levi’s, Gymshark, Allbirds, and more, Happy Returns enables box-free returns through a unique combination of returns software and reverse logistics — pioneering in-person, aggregated returns that can help reduce shipping costs and impact on the planet.

Streamline operations: Automate returns and exchanges via a branded return portal, with customized return reasons and refund methods. Utilize powerful real-time returns tracking and reporting within Gorgias to simplify customer service interactions.  

Retain revenue: Retain up to 50% of revenue with one-click exchanges based on return reason and available inventory. Incentivize customers to make a new purchase on your website during the return experience with the free Return Shopping feature.

Delight shoppers and drive loyalty: Offer box-free, label-free return drop-off and immediate refunds at over 9,000 Return Bar locations, with 87% of the U.S. population living within 10-miles of a Return Bar.

Save money: A powerful return portal is available for free to merchants offering PayPal as one of their payment methods. Merchants can save more with aggregated returns shipping from the network of Return Bars.

Boost sustainability: Return Bar returns are aggregated and shipped together in reusable boxes, helping reduce cardboard and greenhouse gas emissions with every shipment.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
Browse apps

Happy Returns, a PayPal company

Box-free, label-free returns at 9,000 locations across the U.S

Get started with Gorgias
trusted partner
preferred partner
Happy Returns, a PayPal company
Pricing
Free
This integration is free to install
in Gorgias

Overview

Trusted by hundreds of leading e-commerce brands like Everlane, Levi’s, Gymshark, Allbirds, and more, Happy Returns enables box-free returns through a unique combination of returns software and reverse logistics — pioneering in-person, aggregated returns that can help reduce shipping costs and impact on the planet.

Streamline operations: Automate returns and exchanges via a branded return portal, with customized return reasons and refund methods. Utilize powerful real-time returns tracking and reporting within Gorgias to simplify customer service interactions.  

Retain revenue: Retain up to 50% of revenue with one-click exchanges based on return reason and available inventory. Incentivize customers to make a new purchase on your website during the return experience with the free Return Shopping feature.

Delight shoppers and drive loyalty: Offer box-free, label-free return drop-off and immediate refunds at over 9,000 Return Bar locations, with 87% of the U.S. population living within 10-miles of a Return Bar.

Save money: A powerful return portal is available for free to merchants offering PayPal as one of their payment methods. Merchants can save more with aggregated returns shipping from the network of Return Bars.

Boost sustainability: Return Bar returns are aggregated and shipped together in reusable boxes, helping reduce cardboard and greenhouse gas emissions with every shipment.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

Happy Returns, a PayPal company

Box-free, label-free returns at 9,000 locations across the U.S

Box-free, label-free returns at 9,000 locations across the U.S

Get started with Gorgias
trusted partner
preferred partner
Categories
Happy Returns, a PayPal company
Pricing
Free
This integration is free to install to in Gorgias

Overview

How

Happy Returns, a PayPal company

x Gorgias works together

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“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

Happy Returns, a PayPal company

Box-free, label-free returns at 9,000 locations across the U.S

Box-free, label-free returns at 9,000 locations across the U.S

Get started with Gorgias
Happy Returns, a PayPal company Happy Returns, a PayPal company
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/en-US/happy-returns-238761
Happy Returns, a PayPal company
trusted partner
preferred partner

Description

Trusted by hundreds of leading e-commerce brands like Everlane, Levi’s, Gymshark, Allbirds, and more, Happy Returns enables box-free returns through a unique combination of returns software and reverse logistics — pioneering in-person, aggregated returns that can help reduce shipping costs and impact on the planet.

Streamline operations: Automate returns and exchanges via a branded return portal, with customized return reasons and refund methods. Utilize powerful real-time returns tracking and reporting within Gorgias to simplify customer service interactions.  

Retain revenue: Retain up to 50% of revenue with one-click exchanges based on return reason and available inventory. Incentivize customers to make a new purchase on your website during the return experience with the free Return Shopping feature.

Delight shoppers and drive loyalty: Offer box-free, label-free return drop-off and immediate refunds at over 9,000 Return Bar locations, with 87% of the U.S. population living within 10-miles of a Return Bar.

Save money: A powerful return portal is available for free to merchants offering PayPal as one of their payment methods. Merchants can save more with aggregated returns shipping from the network of Return Bars.

Boost sustainability: Return Bar returns are aggregated and shipped together in reusable boxes, helping reduce cardboard and greenhouse gas emissions with every shipment.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase