Reveal by Omniconvert is a Customer Data Platform that analyzes your customers' behavior across multiple channels, helping you understand how to acquire, retain, and delight your customers while lowering your CAC and increasing your Customer Lifetime Value.
Sending surveys and collecting NPS scores is not enough if you don't act on the feedback. Integrating Reveal with Gorgias makes this much more actionable.
Receive Tickets right when a client leaves negative feedback. Did they receive the wrong product, was it broken, or maybe far from what they expected?
Reach out to the client and make it right. Be sure the issue will not repeat again, and they'll purchase from you again and not your competitors!