Reveal by Omniconvert

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Reveal by Omniconvert is a Customer Data Platform that analyzes your customers' behavior across multiple channels, helping you understand how to acquire, retain, and delight your customers while lowering your CAC and increasing your Customer Lifetime Value.

Reveal in a nutshell:
  • Predicts when your customers will buy next.
  • Orchestrates highly targeted campaigns and email flows through the integration with Klaviyo.
  • Creates lookalike audiences in Meta Ads and Google Ads.
  • Tells you the story of how your customers saw you, liked you, wifed you, and divorced you.
  • Identifies your best and worst-performing SKUs with real-time product reports.
  • Segments customers based on buying behavior to predict and influence their next purchase.
  • Captures and analyzes customer feedback with automated pre- and post-purchase NPS surveys.
Integrates with:
  • Gorgias
  • Sendgrid
  • Klaviyo
  • Facebook & Instagram Ads
  • Google Ads
  • Omniconvert Explore
     

Sending surveys and collecting NPS scores is not enough if you don't act on the feedback. Integrating Reveal with Gorgias makes this much more actionable.

Receive Tickets right when a client leaves negative feedback. Did they receive the wrong product, was it broken, or maybe far from what they expected?

Reach out to the client and make it right. Be sure the issue will not repeat again, and they'll purchase from you again and not your competitors!

"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience