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"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
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The app Bigblue+Gorgias is totally free to use if you have a Bigblue account
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The best fulfillment solution for e-commerce brands
Hundreds of brands leverage our warehouse network in Europe to scale their operations effortlessly and build a delivery experience that boosts sales.
Bigblue's technology allows brands to offer prime-like deliveries, branded tracking e-mails, a return portal, and much more. Every order is automatically prepared in our enterprise-grade logistics network. It has never been that easy to connect multiple sales channels and ship worldwide.
Contact our team to learn more about Bigblue and request a demo.
Give superpowers to your support team
With the Bigblue App for Gorgias, you can:
- Display Bigblue data directly in your Gorgias sidebar
- Automatically create alerts for delivery issues and proactively solve them
- Easily escalate an issue to Bigblue for carrier delays or lost parcels
