Bigblue

Track Bigblue orders in Gorgias
Get started with Gorgias
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The app Bigblue+Gorgias is totally free to use if you have a Bigblue account

The best fulfillment solution for e-commerce brands

Hundreds of brands leverage our warehouse network in Europe to scale their operations effortlessly and build a delivery experience that boosts sales.

Bigblue's technology allows brands to offer prime-like deliveries, branded tracking e-mails, a return portal, and much more. Every order is automatically prepared in our enterprise-grade logistics network. It has never been that easy to connect multiple sales channels and ship worldwide.

Contact our team to learn more about Bigblue and request a demo.

Give superpowers to your support team

With the Bigblue App for Gorgias, you can:

  • Display Bigblue data directly in your Gorgias sidebar
  • Automatically create alerts for delivery issues and proactively solve them
  • Easily escalate an issue to Bigblue for carrier delays or lost parcels
"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience