Rivo

A Shopify marketing platform built for loyalty-driven brands

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132,000+ ecommerce brands use Rivo to fuel customer retention and growth through the power of loyalty and reviews. Built exclusively for Shopify.

"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."

Tosha Moyer

Senior CX Manager

"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."

Sindi Melgar

Customer Service Manager

"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."

Molly Wallace Kerrigan

VP Marketing

"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."

Mia Chapa

Sr. Director of Customer Experience

Measure and improve your AI-led customer experience.

AI-crafted replies in Gorgias you team can review and send.

Show live tracking info for all your tickets!

ChatGPT powered AI chatbot for increasing revenue.