Shopper Approved Reviews
View and Respond to Customer Ratings & Reviews in Gorgias
View and Respond to Customer Ratings & Reviews in Gorgias
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More information soon. In the meantime, visit the following documentation page:
https://docs.google.com/document/d/1xtGfbZOirDOKdR7XNUUcWo3_LK0Geg5ehrD7IFbhQv4/edit?usp=sharingShopper Approved Reviews
View and Respond to Customer Ratings & Reviews in Gorgias
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Description
Research shows that 85% of potential customers actively seek out negative reviews when buying, so being able to privately resolve an issue, or publicly respond to a negative review directly in Gorgias can have a huge positive impact on your company's online reputation.
With the Shopper Approved / Gorgias App, you can make sure that your customers are happy, and that your reputation is glowing whenever a new potential customer searches for your brand.
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
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