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Shopper Approved Reviews

View and Respond to Customer Ratings & Reviews in Gorgias
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Please contact Shopper Approved for Details.
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Reviews & UGC

Research shows that 85% of potential customers actively seek out negative reviews when buying, so being able to privately resolve an issue, or publicly respond to a negative review directly in Gorgias can have a huge positive impact on your company's online reputation.


With the Shopper Approved / Gorgias App, you can make sure that your customers are happy, and that your reputation is glowing whenever a new potential customer searches for your brand.

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"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

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