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Smile.io

Enterprise loyalty. Made easy. Launch fast. Spend less. Grow more. Smile is designed for high-volume businesses so you can create a loyalty program that drives results.
Get started with Gorgias
Pricing
Pricing
Starting at $49/month

Smile.io creates and manages reward programs (loyalty points, referrals and VIP programs) to build a fruitful relationship with both your new customers and the most loyal ones.

Here's what you can do with the Smile integration:

  • Display Smile customer profile next to Gorgias tickets
  • Insert point balance of referral URL in Macros
  • Triage tickets based on VIP tier

For each customer, the following Smile data is available in Gorgias: point balance, referral URL, VIP tier, state.

"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

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