"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Smile.io creates and manages reward programs (loyalty points, referrals and VIP programs) to build a fruitful relationship with both your new customers and the most loyal ones.
Here's what you can do with the Smile integration:
For each customer, the following Smile data is available in Gorgias: point balance, referral URL, VIP tier, state.