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"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Enhance your customer support with the seamless integration of REVIEWS.io and Gorgias. This integration links your accounts, ensuring that events from REVIEWS.io, such as new company reviews, product reviews, questions, third-party reviews, and survey responses, are automatically sent to Gorgias. Each ticket created in Gorgias includes a sidebar with detailed information about the review, such as customer attributes, branch, tags, and more. The REVIEWS.io widget within Gorgias allows you to reply to reviews and questions directly, as well as request clients to revise their reviews. Additionally, an extra widget provides comprehensive insights into customer stats and user attributes. Our integration supports multiple REVIEWS.io and Gorgias accounts, providing a robust solution for managing customer feedback and enhancing your support capabilities.
Generate tickets in Gorgias for new company reviews, product reviews, questions, third-party reviews, and survey responses from REVIEWS.io.
Access customer attributes, branch details, and tags within Gorgias for each review, enabling effective and personalized responses.
Use the REVIEWS.io widget in Gorgias to reply to reviews and questions, request revisions, and view detailed customer stats and user attributes.
