Octocom

AI for Smarter, Quicker, and More Efficient Support
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Pricing
Pricing
Paid plans start at $100 per month for the Basic Plan with a 14-day free trial. Book a demo for more details.

Is your support team overwhelmed by repetitive inquiries? Octocom’s 24/7 conversational AI handles both pre-sale and post-sale questions, from product recommendations and delivery queries to order changes and returns. By reducing ticket volume and response times, and integrating with Gorgias, Octocom frees up your team to focus on critical tasks, while increasing customer conversions and loyalty.

Automatically Handle 80% of Post-Sale Support Tickets

Let AI handle repetitive tasks like address changes, subscription management, order tracking, and more.

Make it simpler to purchase the right product

Our AI recommends products, explains them, and more, providing guidance like a seasoned salesperson to your customers.

Matches your brand voice

Octocom AI learns your tone, style, and terminology, ensuring customer interactions feel authentic and aligned with your values.


"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience