"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Extend’s post-purchase automation platform integrates with Gorgias providing agents the ability to view and action Extend customer claims including auto-approvals, auto-denials and product fulfillment details.
Agents are able to view all Extend claim information for a customer in an app widget including auto-approvals, auto-denial and fulfillment details.
Extend’s post-purchase automation platform integrates with Gorgias, creating tickets and streamlining agent workflows.