AfterShip

The AfterShip integration helps eCommerce brands quickly answer customer questions about order status and delivery.

AfterShip provides the best post-purchase experience to drive customer loyalty and additional sales.

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AfterShipAfterShip
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/shipping/after-ship
AfterShip
AfterShip
AfterShip
pricing:
From $9/month. 7-day free trial.

Description

AfterShip is an automated shipment tracking platform for e-commerce businesses. It allows merchants to track their shipments across 800+ couriers worldwide including USPS, UPS, FedEx, BlueDart, DHL, all on a single interactive dashboard. The all-in-one tracking system enables online retailers to amplify post-purchase customer experience with branded tracking pages, a one-click order lookup widget, and proactive delivery notifications for different delivery checkpoints.

Benefits

The AfterShip and Gorgias integration helps eCommerce brands answer customer queries related to order status and delivery quickly. This helps ensure fast response times and exceptional customer support.

Plus with the AfterShip app integrated with your Gorgias helpdesk, all customer shipment tracking data is easily synced and displayed where support agents can see it quickly, so they can answer customer questions while talking to them without switching applications.


“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
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We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
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“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
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“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
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