Gmail
Connect your Gmail address and respond to your customers from Gorgias.
Connect your Gmail address and respond to your customers from Gorgias.
Get started with Gorgias
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More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/email-integrations/g-suite-gmail-integrationGmail
Connect your Gmail address and respond to your customers from Gorgias.
Description
Import your support inbox from Gmail or G Suite to respond to customers from your email address within the Gorgias helpdesk. The two will mirror each other, so if you send an email in Gmail, you'll see it Gorgias, and vice versa.
You'll also be able to:
- Tag Gorgias tickets with Gmail categories (Social, Promotions, Updates, Forums)
- Tag emails with Gorgias tags for insights across channels
- Customize email signatures with agent information (First name, Last name, Full name, Email, Bio)
- Choose whether you want to import emails sent to spam
Disclaimer: Gorgias use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
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