Gmail

Connect your Gmail address and respond to your customers from Gorgias.

Connect your Gmail address and respond to your customers from Gorgias.

Get started with Gorgias
GmailGmail
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/email-integrations/g-suite-gmail-integration
Gmail
Gmail
trusted partner
preferred partner
Categories
Pricing
Free
Google Workplace plans start at $6/month

Description

Import your support inbox from Gmail or G Suite to respond to customers from your email address within the Gorgias helpdesk. The two will mirror each other, so if you send an email in Gmail, you'll see it Gorgias, and vice versa.

You'll also be able to: 

  • Tag Gorgias tickets with Gmail categories (Social, Promotions, Updates, Forums)
  • Tag emails with Gorgias tags for insights across channels
  • Customize email signatures with agent information (First name, Last name, Full name, Email, Bio)
  • Choose whether you want to import emails sent to spam

Disclaimer: Gorgias use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
bokksubokksu
campus proteincampus protein
love your melonlove your melon
Marine LayerMarine Layer
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Gmail

Connect your Gmail address and respond to your customers from Gorgias.

Get started with Gorgias
trusted partner
preferred partner
Categories
Gmail
Pricing
Free
Google Workplace plans start at $6/month
This integration is free to install
in Gorgias

Overview

Import your support inbox from Gmail or G Suite to respond to customers from your email address within the Gorgias helpdesk. The two will mirror each other, so if you send an email in Gmail, you'll see it Gorgias, and vice versa.

You'll also be able to: 

  • Tag Gorgias tickets with Gmail categories (Social, Promotions, Updates, Forums)
  • Tag emails with Gorgias tags for insights across channels
  • Customize email signatures with agent information (First name, Last name, Full name, Email, Bio)
  • Choose whether you want to import emails sent to spam

Disclaimer: Gorgias use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

Gmail

Connect your Gmail address and respond to your customers from Gorgias.

Connect your Gmail address and respond to your customers from Gorgias.

Get started with Gorgias
trusted partner
preferred partner
Categories
Gmail
Pricing
Free
Google Workplace plans start at $6/month
This integration is free to install to in Gorgias

Overview

How

Gmail

x Gorgias works together

·
·
·
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

Gmail

Connect your Gmail address and respond to your customers from Gorgias.

Connect your Gmail address and respond to your customers from Gorgias.

Get started with Gorgias
GmailGmail
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/email-integrations/g-suite-gmail-integration
Gmail
trusted partner
preferred partner
Categories
Pricing
Free
Google Workplace plans start at $6/month

Description

Import your support inbox from Gmail or G Suite to respond to customers from your email address within the Gorgias helpdesk. The two will mirror each other, so if you send an email in Gmail, you'll see it Gorgias, and vice versa.

You'll also be able to: 

  • Tag Gorgias tickets with Gmail categories (Social, Promotions, Updates, Forums)
  • Tag emails with Gorgias tags for insights across channels
  • Customize email signatures with agent information (First name, Last name, Full name, Email, Bio)
  • Choose whether you want to import emails sent to spam

Disclaimer: Gorgias use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase