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"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
The ultimate returns convenience.
No labels, no boxes, no hassles. Give your customers the best return experience they’ve ever had.
Link Narvar Return & Exchanges for Shopify with Gorgias to automate returns management and get rich insights that help you save costs and improve operations.
- Create flexible return policies. Deploy tailored returns flows, policies, and fees for different products or customer segments to offer a differentiated experience.
- Retain revenue with recommended exchanges. Convert up to 45% of refunds to exchanges by recommending exchanges of same or different value to customers right within the returns flow.
- Bring customers back by incentivizing store credit. Add a credit bonus to store credit refunds based on specific exchange rules that will incentivize customers to keep shopping in your store.
