AI Agent by My AskAI

My AskAI is the ultimate easy-to-setup, affordable AI customer service agent for Gorgias.

We're the most cost effective AI support agent solution available.

➡️ Pay one simple price — $0.10 per ticket/conversation.

AI answers questions 24/7, trained on all your Gorgias help docs + company knowledge.

Spend more time on complex queries & high-value customers & less time on tier-1 support tickets.

⬇️ Businesses adopting My AskAI see their “human” support tickets fall by 80%.

✨ CREATE YOUR AI AGENT IN 10 MINS ✨

1. ➡️ Sign up (free 30-day trial, unlimited use, no credit card required)
2. Train on your store website and FAQ pages (Tip: You can connect to your Shopify store)
3. Connect to your Gorgias account

✨ HOW DOES IT WORK? ✨

Your AI agent/chatbot is your 1st line of support (using OpenAI’s ChatGPT tech) — answering over 80% of questions accurately using only the knowledge you give it.

Your AI agent can draft replies for your agents or reply directly with your customers. And works across Gorgias chat, Gorgias email tickets and social media channels (Instagram and Meta DMs).

By connecting Shopify with your AI agent you can improve performance by answering questions about a customer e.g. recent orders, fulfilment status, tracking links and much more

You can adapt replies to your style/tone & keep the essence of your brand using guidance.

If a customer needs to speak to a person, they just ask & are passed to your agents, all within Gorgias.

Fun fact: We’re 10x cheaper than Intercom’s Fin and Zendesk's AI agents.

✨ KEY FEATURES ✨

• Knowledge Improvement: Identify gaps in documentation & use AI to fill them
• Customer Data API: Personalize responses with live data e.g. recent orders
• Automated Actions and Tasks: Define AI tasks (all in natural language), such as refunds, address changes, upgrades and more.
• Sync Knowledge/Websites: Add knowledge from Shopify, Gorgias, Zendesk, websites or one of 9 other sources, updated automatically every day
• Multilingual/Localization: Respond in 95 languages with auto-language detection + localization
• Analytics + Insights: Understand what customers are asking

✨ AI COPILOT INCLUDED ✨

My AskAI also offers an **AI Copilot Chrome Extension** (at no extra cost). Your agents can use this to draft replies even after a conversation has been handed over from your AI agent.

The copilot is also a great way to test your AI agent with your support team.

✨ TRY TODAY: 30-day free trial (no card required) & watch your support tickets fall away…

Affordable AI support agent: Priced at only $0.10 per ticket or conversation, you can significantly reduce your support agents work without spending a fortune.

Fully automate all Tier-1 support: Your new AI agent will be able to handle over 80% of customer support tickets, almost removing all tier-1 support requests.

Connect with Shopify: Your AI agent will be able to securely retrieve live customer data to respond to any queries about recent orders, delivery status, fulfillment etc.