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cloudtalk
Used daily by 
10,607
+ DTC brands

cloudtalk
cloudtalk

cloudtalk
cloudtalk
 + 
Gorgias

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Get a live demo

cloudtalk

CloudTalk is call center software for eCommerce businesses.

CloudTalk is a remote-ready phone software built for modern businesses, especially for sales and customer support teams.

Get started with Gorgias
cloudtalkcloudtalk
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/voice-and-phone/cloud-talk
cloudtalk
cloudtalk
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preferred partner

Description

CloudTalk is a remote-ready phone software built for modern businesses, especially for sales and customer support teams. 2,500+ companies like DHL, Yves Rocher, Karcher, Glovo rely on CloudTalk's supreme call quality and best-rated telephony solutions. Make your business work more efficiently with 70+ advanced calling features, phone numbers from 140+ countries, and 30+ native integrations with the most popular CRM, helpdesk and eCommerce tools. Start with a 14-Day trial for FREE.

Business benefits of using the CloudTalk integration with Gorgias:

  • Call your customers and prospects with a single click directly from Gorgias
  • Export calls as tickets in your helpdesk system
  • Import tickets from Gorgias to CloudTalk
  • See a caller’s information before picking up a call in CloudTalk
  • Automatically sync customer data between both systems
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
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We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
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“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
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“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
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