"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Streamline communication between you and your customers by integrating CloudTalk with the Gorgias helpdesk software.
- Call your customers and prospects with a single click from Gorgias
- Export calls as tickets in your helpdesk system
- Import tickets from Gorgias to CloudTalk
- See a caller’s information before picking up a call in CloudTalk
- Synchronize the SMS into your Gorgias
- Automatically sync customer data between both systems
Workflow Automation - Automate repetitive tasks and administrative work and save time for what truly matters — customer satisfaction.
Advanced Statistics - Identify gaps in your team’s efficiency and reduce costs with an in-depth overview of your calling operation.
Call Flow Designer - Tailor your inbound calling journey from start to finish with the Call Flow Designer.
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