Thankful AI

Personalized Customer Support at Scale

Personalized Customer Support at Scale

Get started with Gorgias
Thankful AIThankful AI
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/business-intelligence/thankful-ai
Thankful AI
Thankful AI
trusted partner
preferred partner
Thankful AI
Thankful AI
Thankful AI
Thankful AI
Thankful AI

Description

Thankful is an AI platform dedicated to solving the post-purchase needs of customers. Our AI is pre-trained and tailored to retail and ecommerce businesses to deliver better end-customer support.

Thankful's AI Agent works within your helpdesk just like a human agent--routing, tagging, and resolving large volumes of tickets. All of this is done instantly across all written channels.

Thankful's Agent Assist surfaces important information such as LTV, SOPs, worflows, and responses in real-time to agents making them 33% more efficient. This enables them to do what humans do best: build relationships.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
Browse apps

Thankful AI

Personalized Customer Support at Scale

Get started with Gorgias
trusted partner
preferred partner
Categories
Thankful AI
Pricing
Free
60 Day Trial Available
This integration is free to install
in Gorgias

Overview

Thankful is an AI platform dedicated to solving the post-purchase needs of customers. Our AI is pre-trained and tailored to retail and ecommerce businesses to deliver better end-customer support.

Thankful's AI Agent works within your helpdesk just like a human agent--routing, tagging, and resolving large volumes of tickets. All of this is done instantly across all written channels.

Thankful's Agent Assist surfaces important information such as LTV, SOPs, worflows, and responses in real-time to agents making them 33% more efficient. This enables them to do what humans do best: build relationships.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

Thankful AI

Personalized Customer Support at Scale

Personalized Customer Support at Scale

Get started with Gorgias
trusted partner
preferred partner
Categories
Thankful AI
Pricing
Free
60 Day Trial Available
This integration is free to install to in Gorgias

Overview

How

Thankful AI

x Gorgias works together

·
·
·
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

Thankful AI

Personalized Customer Support at Scale

Personalized Customer Support at Scale

Get started with Gorgias
Thankful AIThankful AI
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/business-intelligence/thankful-ai
Thankful AI
trusted partner
preferred partner

Description

Thankful is an AI platform dedicated to solving the post-purchase needs of customers. Our AI is pre-trained and tailored to retail and ecommerce businesses to deliver better end-customer support.

Thankful's AI Agent works within your helpdesk just like a human agent--routing, tagging, and resolving large volumes of tickets. All of this is done instantly across all written channels.

Thankful's Agent Assist surfaces important information such as LTV, SOPs, worflows, and responses in real-time to agents making them 33% more efficient. This enables them to do what humans do best: build relationships.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase