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Parcel Panel

Save time and money with branded order tracking experiences.
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Free plan available.

ParcelPanel post-purchase solution is specially designed for millions of Shopify & WooCommerce DTC brands, reducing your after-sales costs, keeping customers satisfied, and driving revenue conversion.

Your support team will be able to check the order status right from your Gorgias ticket system, easily handling WISMO without clicking elsewhere for tracking details.

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"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

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