Where automation meets personalization
Your customers have a flood of questions and want instant, helpful answers. Give them personalized guides, recommendations, and solutions — all at the click of a button.
Drowning in support tasks? Here’s your life raft.
Say goodbye to unhelpful automation
Most support automation is impersonal and generic. Flows collect shopper information (like location, size, likes and dislikes, and purchase date) to give the most accurate and relevant answer.
Easily build for a variety of uses
Build Flows to match your unique business and customers. Flows can handle any kinds of guidance your shoppers need: Product recommendations, sizing guides, returns and warranty policies, product guides and troubleshooting, and much more.
Available across multiple channels
Customers can use Flows on the chat widget, Help Center, and Contact Form (with email coming soon).
Help your agents work smarter, not harder
Flows handle basic, repetitive questions so your agents can focus on more complex issues. And when Flows get escalated to a human agent, the agent can see everything the customer clicked for one seamless journey.
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