Repeat customers are a revenue-boosting engine. Learn how to track repeat customer rate to boost revenue and increase loyalty with your brand.
Unlock the magic of unforgettable customer experiences with TUSHY's Director of Experience and discover how exceptional customer service transforms ecommerce relationships.
The different types of customer service, support channels, strategies, and philosophies you can offer based on what your company requires.
Sticking to the script is no longer the answer when it comes to delivering great ecommerce customer service.
Discover how a customer service support ops team can help you deliver better and faster support.
A customer knowledge base impacts your bottom line. Learn tips and see real examples to level up yours.
Discover why customer service is crucial for brand success and how a VP of CX is determined to change the perception and elevate support's value.
With expert insights from Gorgias’s Director of Customer Support, you can elevate your ecommerce customer service using these 15 best practices.
Customer service challenges are far deeper than agents who aren’t empathizing enough. Find out how to improve customer service to boost your bottom line.
Explore our list of 85+ customer service statistics to make data-driven decisions and better understand the state of customer support.