Give your support team the power to interact with shoppers on Twitter, without having to log into another platform or share credentials with your social media manager. View past Twitter conversations, gain cross-channel message context, and customize your replies to provide exceptional customer support.
Features of this integration:
This integration is currently only available for Advanced and Enterprise plans. View pricing here.
Chatdesk provides US-based superfans of your brand who deliver personalized and on-demand support (e.g., social moderation, pre-sale questions, order status) across Facebook/IG/TikTok, email, and chat.
Gatsby provides growing brands with more intimate customer analytics - featuring powerful influencer scoring, collab automation, and engagement metrics.