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Attentive

Respond to Attentive SMS conversations and view customer data in Gorgias.
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Convert more shoppers, and retain them longer, with Gorgias the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments, and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers or use dynamic Macros to auto-fill responses with personalized info.

How Attentive x Gorgias works together

  • Prioritize email, chat, voice, SMS, WhatsApp, and social c omments/DMs in oneomments/DMs in oneomments/DMs in onePrioritize email, chat, voice, SMS, WhatsApp, and social
  • Prioritize email, chat, voice, SMS, WhatsApp, and social c omments/DMs in oneomments/DMs in oneomments/DMs in onePrioritize email, chat, voice, SMS, WhatsApp, and social
  • Prioritize email, chat, voice, SMS, WhatsApp, and social c omments/DMs in oneomments/DMs in oneomments/DMs in onePrioritize email, chat, voice, SMS, WhatsApp, and social

Don’t just take our word for it...

Kirby Allison

Monday used to be the hectic day. We were flooded with the influx of inquiries and we needed to keep up with everything. With Gorgias Automate, shoppers get their answers solved, even outside of business hours.

Addison Debter

Addison Debter

Head of Customer Service

at

Kirby Allison

Ekster

Our peak seasons are Father's Day, Black Friday, and Christmas. With Gorgias Automate, my team is on top for the 3 most important months of the year; Father's Day, Black Friday, and Christmas.

Shauna Clearly

Shauna Clearly

Head of Ecommerce

at

Ekster

mnml

Having quick access to previous order info in the helpdesk is super convenient and helps us turn our support agents into sales people.

Ian ANderson

Ian ANderson

Operation Manager

at

mnml

Marine Layer

Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.

Dave Szymaszek

Dave Szymaszek

Head of Customer Experience

at

Marine Layer