ShopMCP

AI support ops for eCommerce teams.
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Pricing
Pricing
Included with ShopMCP paid workspace plans; no separate Gorgias app fee. Current plans and trial details are listed at https://shop-mcp.app/pricing.

ShopMCP connects Gorgias to Claude, ChatGPT, Cursor, and other MCP-compatible AI clients so eCommerce support teams can triage queues, investigate customer issues, review macros and rules, scan CSAT trends, and prepare response context alongside store, marketing, payment, analytics, and Help Center data.

Investigate support queues faster with AI access to Gorgias tickets, messages, customers, tags, views, macros, rules, CSAT, and stats.

Join Gorgias data with Shopify, Magento, Neto, Klaviyo, Stripe, GA4, Search Console, and Help Center content where available.

Keep actions controlled with encrypted credentials, OAuth token refresh, webhook dedupe, and ShopMCP write gates for customer-visible changes.

"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience