

ShopMCP connects Gorgias to Claude, ChatGPT, Cursor, and other MCP-compatible AI clients so eCommerce support teams can triage queues, investigate customer issues, review macros and rules, scan CSAT trends, and prepare response context alongside store, marketing, payment, analytics, and Help Center data.
Investigate support queues faster with AI access to Gorgias tickets, messages, customers, tags, views, macros, rules, CSAT, and stats.
Join Gorgias data with Shopify, Magento, Neto, Klaviyo, Stripe, GA4, Search Console, and Help Center content where available.
Keep actions controlled with encrypted credentials, OAuth token refresh, webhook dedupe, and ShopMCP write gates for customer-visible changes.