"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
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Pricing
Pricing
Flat monthly pricing, no per-resolution fees. Three plans with included resolution allowances; the two smaller plans are hard-capped so the bill cannot run away. See getglassdesk.com/#pricing for current plans. 14-day free trial, card required, $0 due today. Annual = 2 months free.
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Glassdesk is an AI support agent for Gorgias that resolves your Tier-1 tickets — shipping, returns, order status, warranty — by answering from your OWN help center, not a generic model. What makes it different: every reply is cited to the exact help-center passages and confidence-scored, and below your threshold it escalates to a human instead of guessing. Accuracy is eval-tested before it touches a customer. It also replies in your customer's language, auto-closes thank-you reopens, and surfaces knowledge gaps and sentiment from your tickets. One flat monthly price — never $0.90 per resolution. It starts in shadow mode; you flip on auto-send when you trust it.
Every answer is cited and confidence-scored. See the exact help-center passages behind each reply; low-confidence tickets escalate to a human, never guessing.
One flat monthly price — never $0.90 per resolution. No per-resolution success tax that spikes your bill in your busiest months (BFCM).
Accuracy proven before launch with a published eval suite. Plus multilingual replies, thank-you auto-close, and knowledge-gap and sentiment insights — built in.
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