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Probata Beauty

Cosmetic compliance for MoCRA, FDA.
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Pricing
Pricing
Indie: $79/mo or $790/yr. Mid-market: $299/mo or $2,990/yr. Enterprise: Contact us.

Probata Beauty watches your Gorgias support inbox for adverse-event reports under the FDA's Modernization of Cosmetics Regulation Act (MoCRA). It pre-classifies tickets against the §604(5) seriousness criteria, drafts MedWatch Form 3500A reports, and tracks the 15-business-day FDA reporting deadline so you never miss one.

Help cosmetic brands comply with FDA regulations, including adverse event reporting under MoCRA. The app pre-classifies tickets and tracks the 15-day reporting deadline.

"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

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