"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
App details
Pricing
Pricing
Starting at $267/month with a yearly commitment. Plans range from $267–$899/month (yearly) or $299–$999/month (monthly). All plans include a 7-day free trial. Visit https://pureprofit.ai/pricing for full plan details.
More info
Documentation
PureProfit connects to your Gorgias helpdesk to sync customer service data, including tickets, satisfaction scores, response times, and agent performance metrics. This enables unified profitability analytics by correlating support costs with revenue data across your e-commerce stores. The integration reads ticket data, customer information, agent stats, and satisfaction surveys to provide actionable insights in the PureProfit dashboard.
Unify customer support metrics with revenue data to measure the true cost of service per order and identify profit-draining support patterns.
Track ticket volume, response times, and CSAT scores alongside e-commerce performance to optimize support staffing and reduce operational costs.
Surface actionable insights by correlating helpdesk data with order profitability, enabling data-driven decisions on returns, refunds, and customer retention.
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