Built for Peak Season
Five practical sessions built for ecommerce brands preparing for peak volume. Unlock the solutions to the most common pain points in your industry.
5
weekly sessions
60 min
live with Gorgias CX experts
~80%
routine support tickets handled by AI
Configuration, not theory.
Every session starts with what's actually clogging queues in your industry. We then walk you through the solutions that were already proven successful for merchants like you.
Pain point deep dive
The three support issues eating the most time in your vertical, backed by benchmark data from thousands of Gorgias merchants.
Live configuration
Watch AI Agent, Support Actions, and the Shopping Assistant get configured against each pain point — with Gaia open on screen.
Proof & readiness checklist
A named merchant in your vertical walks through their numbers. You leave with a BFCM checklist you can start the same day.
Select your BFCM playbook
Register for every session that fits your business. Each one covers the peak-season questions, workflows, and customer moments specific to your industry.
Sep 3, 2026
9AM PT · 12PM ET · 6PM CETClothing & Apparel
Reduce fit-driven returns and absorb drop surges without adding headcount.
Sep 9, 2026
9AM PT · 12PM ET · 6PM CETHome & Garden
Guide high-consideration buyers pre-purchase, automate freight and damage claims after.
Sep 23, 2026
9AM PT · 12PM ET · 6PM CETFood & Beverage
Handle allergen questions, perishable delivery issues, and subscription skip/swap in one setup.
Sep 30, 2026
9AM PT · 12PM ET · 6PM CETBeauty & Cosmetics
Configure AI Agent for shade matching, ingredient transparency, and high-intent beauty shopping.
Oct 07, 2026
9AM PT · 12PM ET · 6PM CETSubscriptions
Reduce recurring WISMO, cancellation friction, and failed-payment churn. Runs on Recharge, Skio, Loop, or Smartrr — every vertical welcome.
Don't wait for the queue to tell you.
AI Agent and Helpdesk absorb the routine volume so your team handles the tickets that actually need a person, so your team can support where they’re needed most.