The best brands make every conversation count

“Once we set up chat campaigns, our bounce rate dropped 37% — almost immediately. Gorgias Convert is a no-brainer. The setup is so simple, and the GMV uplift was way beyond what we had expected.”

"With Penelope [our AI Agent] on board, we’re turning customer support from a cost center to a revenue generator."

“I was a little bit hesitant about using AI Agent initially. We knew that we were interested in more automation because we have had more customers reaching out, but weren’t sure that it would be able to meet their growing needs. It’s been incredible to see how adaptable AI Agent is, and how it can quickly pick up on the small things — for example, if something is a hot topic for us, you can see AI Agent start talking about it, and knowing when it’s something that needs to be handed off to our team.”

“AI in customer support? I’ll admit—I wasn’t convinced at first. But with the right guidance and a little personality, AI became Wildride’s secret weapon.”