The only helpdesk to integrate with Instagram

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Instagram

We seamlessly integrate with Facebook and Instagram so you can effortlessly reply to posts, comments from a single app.

The key to a successful Instagram page is to use it as a privileged communication channel. Our helpdesk will help you do this.

Instant response to Instagram comments

Instagram is a core part of your communication strategy towards potential and current customers? We understand that!

Reply instantly to Instagram posts and comments from your helpdesk to improve interaction with your page visitors.

Get the full picture of your followers

Gorgias matches your Instagram followers with your customer profiles.

This way, Gorgias displays rich customer information next to your Instagram tickets: past conversations and comments, order history, reviews and more.

Automate replies to recurring customer requests

You have recurring customer requests on Instagram and on other communication channels?

Our customers have on average reduced response time by 40% thanks to our smart autoresponders: send personalized messages without even opening the ticket!

Discover other integrations

COMMING SOON

BigCommerce

Display customer profiles and orders next to tickets. Edit orders in one click.

BigCommerce

Display customer profiles and orders next to tickets. Edit orders in one click.

COMMING SOON

Shopify

Display customer profiles and orders next to tickets. Edit orders in one click.

Shopify

Display customer profiles and orders next to tickets. Edit orders in one click.

COMMING SOON

Shopify Plus

Display customer profiles & orders next to tickets. Edit tickets from Gorgias.

Shopify Plus

Display customer profiles & orders next to tickets. Edit tickets from Gorgias.

Empower your Ecommerce
stack with Gorgias

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