We’re proud to announce our $25m Series B 🚀
Everything we do is for our merchants, so what’s our goal with this round?
Read the full story Using Zendesk? Check out why online stores prefer to use Gorgias over Zendesk
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We seamlessly integrate with Facebook and Instagram so you can effortlessly reply to posts, comments from a single app.
The key to a successful Instagram page is to use it as a privileged communication channel. Our helpdesk will help you do this.
Instagram is a core part of your communication strategy towards potential and current customers? We understand that!
Reply instantly to Instagram posts and comments from your helpdesk to improve interaction with your page visitors.
Gorgias matches your Instagram followers with your customer profiles.
This way, Gorgias displays rich customer information next to your Instagram tickets: past conversations and comments, order history, reviews and more.
You have recurring customer requests on Instagram and on other communication channels?
Our customers have on average reduced response time by 40% thanks to our smart autoresponders: send personalized messages without even opening the ticket!
Display customer profiles and orders next to tickets. Edit orders in one click.
Display customer profiles and orders next to tickets. Edit orders in one click.
Display customer profiles & orders next to tickets. Edit tickets from Gorgias.
Display customer profiles & orders next to tickets. Edit tickets from Gorgias.
Display customer profiles & orders next to tickets. Edit orders in one click.
Display customer profiles & orders next to tickets. Edit orders in one click.
