Real stories from real brands with real results

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75%+
of tickets resolved in one-touch

How One Block Down Increased Their Automation Rate and Delivers Personalized Service with Gorgias

AI Agent
Helpdesk
One Block Down
Commercial
EMEA
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50%
reduction in customer response times

How Hindbag Cut Response Time in Half and Boosted Repeat Purchase Rate 12x with Gorgias and Loyoly

Helpdesk
Macros
Hindbag
Commercial
EMEA
Gmail
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30%
email automation rate

How Arcade Belts Cut Support Ticket Volume in Half with AI Agent

Sporting Goods
AI Agent
Arcade Belts
Small-Mid Sized
USA
Zendesk
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20+
upsells per week

How Obvi Generated More Than $22,000 in 2 Months by Adding Phone Support

AI Agent
Flows
Aventus
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3 minute
resolution time with AI Agent

How Jonas Paul Eyewear Transformed CX Into an Efficient Channel for Support, Loyalty, and Sales

AI Agent
Helpdesk
Jonas Paul Eyewear
Commercial
USA
Zendesk
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$100,000
saved per year
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager

How Dr. Bronner's Saved $100K/Year by Switching From Salesforce, Then Automated 50% of Interactions with Gorgias

AI Agent
Dr. Bronner's
Commercial
USA, Global
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Hear directly from our customers

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"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
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Courtney Bajek
Customer Service Lead at Orthofeet
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“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
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"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager
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“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
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"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
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"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager