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This Applicant Privacy Policy describes Gorgias Inc. and its affiliates (“Gorgias”, “we”, “us”, and “our”) practices for collecting, storing, and processing your personal data as part of the recruitment process.
This Policy applies to individuals who apply for employment or engagement with Gorgias, whether directly through our careers page, through a recruitment agency, or by other means. It explains what personal data we collect during the application process, how and why we use it, the legal bases for processing (where applicable), how long we retain it, and the rights available to applicants under applicable data protection laws.
1. What Personal Data Does Gorgias Collect About You?
a. Information You Provide Directly
We may collect the following personal data from you when you apply for a position:
b. Information We Collect from Other Parties
We may collect personal data from other parties as part of the recruitment process. For example:
2. How Does Gorgias Use Your Personal Data?
We may collect and use your personal data for the following purposes:
3. When Does Gorgias Share Your Data and Who Are the Recipients?
As part of the recruitment process, Gorgias may disclose your personal data in the following circumstances:
4. Legal Basis for Processing Your Personal Data
If you are located in the European Economic Area (EEA), the United-Kingdom, or Switzerland, Gorgias collects and processes your personal data on the following legal bases:
5. International Data Transfers
Your personal data may be processed in the United States, the country where you applied for a job, or any other country where Gorgias or its service providers operate. You can find that list here
Where personal data is transferred outside the EEA, United Kingdom, or Switzerland, Gorgias will rely on appropriate safeguards, such as Standard Contractual Clauses or other lawful transfer mechanisms, to ensure an adequate level of data protection.
6. Security
Access to your personal data is restricted, and Gorgias maintains an information security program using administrative, physical, and technical safeguards designed to protect your data.
7. Data Retention
Your personal data will be retained for the duration of the recruitment process and for as long as necessary for the purposes set out in this policy (or for as long as your applicant account remains open), unless a longer retention period is required under applicable law.
If your application is successful and you accept a position, your recruitment data will be included in your personnel file and retained for the duration of your employment.
8. Your Rights and Choices
You may have the right to access to and copy of your personal data; (ii) correct, or delete your personal data if incomplete, withdraw consent, or object to certain processing activities, subject to applicable law.
To exercise your rights, please contact our DPO at privacy@gorgias.com or contact the hiring team you were in contact with directly.
9. Automated Decision-Making
As part of our recruitment process, Gorgias uses automated tools and Artificial Intelligence to assess objective eligibility criteria based on responses to application questions. Applications may be automatically rejected where criteria related to work authorization, hiring location, or other legal employment restrictions are not met.
If your application is rejected through automated processing, it will be flagged for rejection through automated processing.
If you believe your application was incorrectly screened out or would like a manual review, you may contact accomodation@gorgias.com to request that a member of our recruiting team reassess your application.
10. Policy Changes
Gorgias may update this Recruitment Privacy Policy from time to time. Significant changes will be posted on this page. We encourage you to review this policy periodically.
11. Contact Information
If you have questions or concerns about how we handle your personal data, please contact us at privacy@gorgias.com with the subject line “Privacy Concern - Recruitment.”
The controller of your personal data is the Gorgias affiliate responsible for the hiring decision.