The best help desk for Ecommerce
No disruption for your customers. No headaches for your agents.
We make it easy to migrate your helpdesk to Gorgias. You can rely on our powerful import tools, integrations with all the channels and apps that power your store, and an onboarding team ready to assist every step of the way.
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Most customers migrate in 7-14 days
Connect your Shopify, BigCommerce, or Magento store
Add your support channels and integrations from our App Store
Import Macros, Help Center articles, and conversation history
Experience the difference Gorgias can make
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A platform and team built to support your store
No need to start from scratch
Moving to a new helpdesk doesn’t mean losing all the processes you have in place. Import your FAQ articles, Macros, and conversation history so your agents can pick up where they left off and maintain all the context they need to provide excellent customer service.
A team of experts to help you onboard
You’re never on your own to figure something out. We offer 24/7 technical support, a library full of comprehensive help docs, and office hours with our Success Managers for personal consultations. (Available for free to every customer.) Most plans even include dedicated onboarding support to help you through the process.
Certifications and courses for the whole team
Every Gorgias plan includes unlimited users, making it easy for your whole team to engage with customers or gather important insights. Enroll them in the Gorgias Academy to help them learn their way around Gorgias while leveling up their craft.
