Here is how much you're going to save using Gorgias instead of {{current_helpdesk}}

Providing a better support doesn't necessary mean spending more. Check out the result 👇
Labor cost
Number of support agents
Using Gorgias will allow you to increase agent productivity by 30%
Currently
20
w/ Gorgias
12
How do we calculate agent productivity's gains?
Agent cost / month
Average monthly salary of a support agent
Currently
$3,000
w/ Gorgias
$3,000
Total Labor Cost / month
Number of agents X cost of one agent
Currently
$60,000
W/ Gorgias
$36,000
Helpdesk cost
Number of tickets / month
number of support conversations handle by support
Currently
6,000
W/ Gorgias
6,000
Cost of one ticket
For your current helpdesk, we devided the cost of it by the number of monthly tickets
Currently
$0,3
W/ Gorgias
$0,2
Helpdesk cost / month
Number of tickets X cost of one ticket
Currently
$1,800
W/ Gorgias
$1,200
Total support cost, savings & ROI
Cost of support / month
Number of tickets X cost of one ticket
Currently w/ {{current helpdesk}}
$61,800
W/ Gorgias
$37,200
Saving
Number of tickets X cost of one ticket
Monthly
$24,600
Annualy
$295,000
ROI
Number of tickets X cost of one ticket
4X