Help shoppers style their homes by proactively offering assistance

This furniture brand uses Shopping Assistant to proactively reach out to shoppers who may need help while browsing search results.

When hesitation is detected, Shopping Assistant engages the shopper to better understand their needs, asking about room layout, material preferences, and design style to recommend pieces that fit their home.

By offering timely, personalized guidance, the brand helped shoppers find what they were looking for faster and with greater confidence.