Resolve return and refund requests in seconds

This apparel brand uses AI Agent to take action on return and refund requests directly, even when the customer paid using more than one payment method.

When a customer follows up on a partial refund, AI Agent identifies the returned order, recognizes the original split payment, and processes each portion of the refund back to the correct payment method automatically.

By turning complex refund cases into instant action, the brand reduces manual support work while giving shoppers confidence their refund was handled accurately.