Securify

Your support team is fighting chargebacks after the damage is done. 40–50% of Gorgias support discussions involve chargebacks and fraud — yet your agents respond to every ticket blind to whether the customer uses a disposable email, a VPN, or is a repeat bad actor. By the time a chargeback is filed, you've already shipped the order, issued the refund, and paid the dispute fee.

Securify validates every customer email in real time and displays a fraud risk profile directly inside the Gorgias ticket sidebar — organized into clear cards: Risk Assessment (risk tier + fraud score 0–100), Email Signals (disposable email, VPN/proxy detection), Shopify (tag status + one-click "Apply High Risk Tag" button), and Scan Info (last scanned date + "Scan Again" button for on-demand rescans). No tab-switching. No manual investigation.

With Securify's threat context in Gorgias, teams reduce fraudulent refund and chargeback requests, eliminate manual fraud investigation time (up to 80% time savings per flagged ticket), and prevent fraudulent orders from shipping in the first place.

See email risk tier, fraud score, disposable email flag, and VPN/proxy status inside every ticket sidebar. Act before chargebacks happen.

Apply "High Risk Customer" tags to Shopify directly from the widget. Rescan emails on demand. Up to 80% time savings per flagged ticket.

Fewer fraud orders mean fewer tickets, lowering costs under Gorgias ticket-based pricing. Free to install — all features included.