Shopify AI Agent By Adelante

Resolves 80%+ of ecommerce tickets end to end, from first message to final order action.

Adelante is a managed AI support agent that finishes the work for Shopify brands on Gorgias. When a customer asks to change their address, the agent verifies them, checks the live order, confirms the change fits your rules, updates it and tells the customer it's done. WISMO, returns and exchanges work the same way, across your Gorgias channels. Handovers become fixes you approve, so it keeps improving. Adelante is SOC 2 Type II compliant. We set it up and run it, and you're live in 10 days.

Resolves 80%+ of tickets end to end: WISMO, returns, exchanges and address edits, from first message to final order action.

Checks identity and live Shopify order data before every reply or action, and runs every action past your policies first, like return windows and limits.

Adelante sets up, tests and runs the agent for you, and you're live in 10 days. Real exceptions go to your team in Gorgias with context.