Spacefill

Spacefill is a logistics platform connecting shippers with their 3PL partners (warehouses, carriers).

Your support agents shouldn't have to leave Gorgias to find out where a customer's order is.
With Spacefill for Gorgias, logistics context surfaces directly in your helpdesk, in real time, without switching tools:

• 📦 Order preparation status — know exactly where things stand in the warehouse
• 🚚 Delivery details — carrier, tracking link, estimated date
• ⚡Address update — fix delivery issues before they escalate
• 🔗 Direct actions — open an incident with your 3PL or view the order in Spacefill in one click

Faster resolution. Fewer tabs. Better CX.

1. Real-time logistics visibility: Know where every order stands : warehouse preparation status, carrier assigned, tracking link, delivery date, without leaving Gorgias.

2.Quick actions, directly from the ticket: Update a delivery address or escalate an issue without touching another tool. Agents act faster, at the moment it matters.

3.One-click incident creation: Spot a problem? Open an incident with your 3PL directly from Gorgias, routed to the right warehouse. No copy-paste, no back-and-forth.

‍

‍