The best brands make every conversation count

Meet the teams that are turning support into a revenue generator with Gorgias.

How Glamnetic Eliminates the Hidden Cost of Manual Order Modifications

"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."

Emily McEnany

Senior CX Manager

How Dr. Bronner's Saved $100K/Year by Switching From Salesforce, Then Automated 45% of Interactions with Gorgias

21%

of subscription cancellations resolved end-to-end by AI Agent

“AI Agent isn’t limited to cancellation anymore. It now offers customers the option to skip or pause, giving us another chance to retain the relationship.”

Tamara Preece

Customer Experience Manager at UKLASH

How UKLASH Automated 1 in 5 Subscription Cancellations End-to-End With Actions

Real stories from real brands with real results

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Automotive

Consumer Electronics

Furniture

Internet

Other

Retail

Sporting Goods

Sports

AI Agent

Helpdesk

Shopping Assistant

SMS

27%

tickets automated

"Our peak seasons are Father's Day, Black Friday, and Christmas. With Gorgias Automate, my team is on top for the 3 most important months of the year; Father's Day, Black Friday, and Christmas."

Shauna Clearly

Head of Ecommerce

How Ekster Used Automation to Cover the Workload of 4 Agents

AI Agent

Ekster

284%

How Gorgias Convert Helped Manduka Boost On-Site Campaign Revenue by 284% in 5 Months

Convert

Revenue statistics

Manduka

66%

Faster first response time

How Luksusbaby achieved 66% faster FRT and 45% ticket automation with Gorgias and D.TAILS

Helpdesk

Macros

Luksusbaby

40%

customers come from word-of-mouth

How Stoov® Unveils Customer Insights for Enhanced CX and 10% Cost Saving

Consumer Electronics

Helpdesk

Satisfaction survey

Stoov®

Zendesk

<3 hour

First response time

How Pit Viper Achieved a 4.9 CSAT and Faster FRT With Gorgias and ShipBob

Sporting Goods

Helpdesk

Flows

Pit Viper

98%

Faster responses

How Japan Crate Uses Gorgias and Siena AI to Revitalize Customer Experience

Helpdesk

Japan Crate

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Hear directly from our customers

How Pepper’s AI Agent Automates 54% of Support and Converts 19% of Conversations

Read the case study ->

Orthofeet employees looking at an orthopaedic shoe.

Orthofeet Took a Step in the Right Direction by Automating 56% of Tickets in 2 Months With Gorgias

Read the case study ->

Psycho Bunny employees looking at a rack of clothing.

How Psycho Bunny Avoided Adding Additional Headcount While Doubling Revenue

Read the case study ->

56%

automation rate in <2 months

"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."

Courtney Bajek

Customer Service Lead at Orthofeet

0

returns from AI-influenced sales thanks to smarter recommendations

“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”

Katia Komar

Sr. Manager of Ecommerce and Customer Service Operations, UK

$100,000

saved per year

"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."

Emily McEnany

Senior CX Manager

0

returns from AI-influenced sales thanks to smarter recommendations

“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”

Katia Komar

Sr. Manager of Ecommerce and Customer Service Operations, UK

56%

automation rate in <2 months

"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."

Courtney Bajek

Customer Service Lead at Orthofeet

$100,000

saved per year

"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."

Emily McEnany

Senior CX Manager