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All messages from every channel in one centralized inbox
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Smart, scalable, and still so you.
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Voice
Support by phone, from your Helpdesk
SMS
Respond to inbound text messages
Solutions
Automated support workflow
Instantly resolve 60% of support inquiries
Drive sales
Engage every shopper like your best in-store rep.
Integrations
Shopify
The #1 CX platform for Shopify
App Store
Connected to your entire stack
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Spring Product Release
Meet your new Shopping Assistant, unlock insights faster, and gain full journey visibility ->
Products
Helpdesk
All messages from every channel in one centralized inbox
AI Agent
Smart, scalable, and still so you
Channel add-ons
Voice
Support by phone, from your Helpdesk
SMS
Respond to inbound text messages
Solutions
Automated support workflow
Instantly resolve 60% of support inquiries
Drive sales
Engage every shopper like your best in-store rep
Integrations
Shopify
The #1 CX platform for Shopify
App Store
Connected to your entire stack
View all ecommerce platforms ->
Product Tour
See Gorgias in action
Explore Gorgias through 3-minute interactive product tour ->
See what’s new
The State of Conversational Commerce in 2026
Explore conversational commerce trends for 2026
Centralize 1:1 interactions
Email
Social media
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Voice
SMS (New!)
AUTOMATE YOUR WORK
Rules
Automate with precision
Self-service
Intents & sentiment detection
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Respond faster
Automation add-on
Respond faster
Flows
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EMPOWER SUPPORT TEAMS
Order management
Customer Sidebar
Multi-Stores
Views
MEASURE & IMPROVE
Revenue Statistics
Know your bottom line
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Monitor performance in real time
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Keep your customers happy
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AI Agent
Your AI teammate for customer experience
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One inbox for every customer conversation
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SMS
Gorgias product tour ->
See what’s new
The State of Conversational Commerce in 2026
Explore conversational commerce trends for 2026
Designed for Enterprise
Trusted by largest Shopify brands to deliver winning experiences
Industries
Clothing & Apparel
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Ecommerce Platforms
Shopify
BigCommerce
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Featured Resource
Convert More Shoppers Into Buyers
Turn conversations into sales with proven templates, setup guides, and real-world examples
Product
AI Agent
Sell, support, engage customers 24/7
Support Agent
60% of inquiries resolved instantly
Shopping Assistant
Engage shoppers like your best rep
Helpdesk
All messages in one central inbox
Voice
Support by phone, from your helpdesk
SMS
Respond to inbound text messages
Product tour
See Gorgias in action
Explore Gorgias through 3-minute interactive product tour
See what’s new
Autumn Product Release
Meet your new Shopping Assistant, unlock insights faster, and gain full journey visibility
Solutions
Gorgias for Enterprise
Where the largest Shopify brands deliver winning experiences
Industries
Clothing & Apparel
Subscriptions
Beauty & Cosmetics
Health & Wellness
Home & Garden
Pricing
Integrations
Ecommerce Platforms
Shopify
BigCommerce
Magento
WooCommerce
Preferred integrations
Loop Returns
Yotpo
Recharge
Bloomreach
Attentive
Explore all 100+ Apps →
Custom Integrations
Custom Integrations
Developer Docs
Become an app partner
Resources
Learn
Blog
Playbooks
Ebooks
Connects
Customer Stories
Events
Community
Gorgias Academy
Help Center
Gorgias Community
Tools
ROI Calculator
SKU Generator
Book a demo
Use Case Library
Conversations your customers will love
Discover how real brands use Gorgias across the shopping journey and turn their success into your next big win.
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B2B
Consumer Electronics
Retail
Baby
Pet & Animal
Sports & Fitness
Luxury & Jewelry
Food & Beverage
Health & Wellness
Subscriptions
Home & Garden
Beauty & Cosmetics
Clothing & Apparel
Industry
Use case theme
Recommendations
Product Education
Proactive Engagement
Reset all
Convert searches into sales with proactive engagement
Clothing & Apparel
Proactive Engagement
Reduce returns with expert fit guidance
Clothing & Apparel
Recommendations
Make out-of-stock moments effortless with personalized alternatives
Food & Beverage
Recommendations
Help shoppers find the perfect look for a specific occasion
Clothing & Apparel
Recommendations
Guide shoppers through product customization step-by-step
Luxury & Jewelry
Product Education
Turn past favorites into future purchases by introducing shoppers to new products they’ll love
Clothing & Apparel
Recommendations
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