"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Vellix AI Assist
Polish replies in Gorgias. OpenAI BYOK, no per-message fees.
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App details
Pricing
Pricing
Vellix offers transparent subscription pricing with ZERO per-message fees. Full pricing details: https://www.vellixapp.com/pricing.
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Documentation
Vellix AI Assist helps Gorgias support teams write better replies faster with AI-powered suggestions, human review, and team quality analytics. Agents draft in the native Gorgias composer, click Polish Draft, review a clear diff, then accept or edit the suggestion before sending through Gorgias.
Unlike traditional AI support tools that charge 400-900% markups on API costs, Vellix uses a transparent Bring Your Own OpenAI Key model. Customers pay OpenAI directly for usage and pay Vellix only for platform features, helping high-volume teams save 74-98% vs. per-message AI pricing models.
Vellix is built for teams that want AI assistance without giving up control: better spelling, grammar, clarity, tone, brand voice, before/after analysis, and performance insights across agents.
Eliminate up to 900% AI vendor markup. With OpenAI BYOK, customers pay OpenAI directly and Vellix adds zero per-message fees.
Improve reply quality before sending. Vellix fixes spelling, grammar, clarity, and tone, then shows a diff so agents know exactly what changed.
Coach the team with quality analytics. Track accepted suggestions, message quality scores, before/after lift, repeated edit patterns, and agent improvement trends.
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