Helpdesk built for Shopify Plus

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Shopify Plus

Our helpdesk helps leading Shopify Plus stores provide great customer service every day.

Gorgias is the Shopify Plus technology partner for customer support. We help leading Plus stores like Fjallraven or Darn Good Yarn manage all their customer support in one app.

Connect all your support channels

Connect your support emails, social media and more in a single support app. You can can connect as many Shopify stores as you want.

Add a live chat to your store

Gorgias includes a live chat that you can add to your store in one click. Visitors get to ask questions to your support team, and your agents see their cart and order history next to the conversation.
This way, you can engage potential customers and guide them until checkout.

Get context from all your Shopify apps

Merchants usually need to switch between multiple apps to respond to customer requests. Pull data from all of them directly inside Gorgias, so your team immediately understands the customers context. Then, your agents can refund orders, edit shipping addresses in one click.

Your agents spend less time switching between tools and more time with your customers.

Discover other integrations

COMMING SOON

Shopify

Display customer profiles and orders next to tickets. Edit orders in one click.

Shopify

Display customer profiles and orders next to tickets. Edit orders in one click.

COMMING SOON

Magento

Display customer profiles & orders next to tickets. Edit orders in one click.

Magento

Display customer profiles & orders next to tickets. Edit orders in one click.

COMMING SOON

BigCommerce

Display customer profiles and orders next to tickets. Edit orders in one click.

BigCommerce

Display customer profiles and orders next to tickets. Edit orders in one click.

Empower your Ecommerce
stack with Gorgias

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