The best help desk for Ecommerce
Gorgias is the ecommerce helpdesk that turns your customer
service into a profit center.
Have all your customer's data displayed when you're talking to them. Edit orders, modify subscriptions, and refund payments without leaving your helpdesk.
Have all your customer data displayed when you're talking to them. Edit orders, subscriptions or refund payments from your helpdesk.
From automating the tasks like cutting and pasting commonly asked questions, to fully automating and closing out tickets, your support team will spend less time looking busy, and more time talking to customers.
Give your visitors a personalized shopping experience—no matter where in the world they are.
Respond to customers asking about your products on your ads and posts, increasing your sales and ad effectiveness by the equivalent of a 5% increase in ad-spend.
Your customers won’t always be on your website. Track all sales generated by support agents over text messages, social media answers, and live chat conversations on your website.