Christelle Agustin
Content Writer at Gorgias
LinkedIn

Articles by Christelle Agustin

Playbook

CX Design

There’s More to Chat Than You Think: Debunking 5 Chat Myths

6 min read . By Christelle Agustin
By Christelle Agustin

New Data Shows 4 Ways Automation Impacts Customer Service

8 min read . By Christelle Agustin
By Christelle Agustin

How To Leverage Automation For More Personalized Customer Interactions

6 min read . By Christelle Agustin
By Christelle Agustin

The Expert Tips We Learned from the CX All-Star: Episode 1 Webinar

4 min read . By Christelle Agustin
By Christelle Agustin

Boost Your Help Center's Visibility: Proven Strategies to Increase Article Views

7 min read . By Christelle Agustin
By Christelle Agustin

Ecommerce Customer Experience in 2023: Insights & What’s Next in 2024

8 min read . By Christelle Agustin
By Christelle Agustin

Helpdesk Automation: What It Is, Why You Need It, and the Best Tools

11 min read . By Christelle Agustin
By Christelle Agustin

An Ecommerce Guide to Customer Experience Automation

8 min read . By Christelle Agustin
By Christelle Agustin

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