Product tour
Support suite
Gorgias Automate
Automate 60% of your support with AI to focus on what humans do best.
Gorgias Helpdesk
All your customer support, centralized in one place.
Marketing suite
Gorgias Convert
Increase website conversion rate by 6% with onsite campaigns.
What’s new at Gorgias?
↗︎
Check out the Winter 2025 Product Release.
Ecommerce platforms
Shopify
Gorgias Automate
BigCommerce
Magento
WooCommerce
PrestaShop
Integrations
Omnichannel
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Artificial Intelligence
Lightspeed AI features to get more done in a fraction of the time
Statistics
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Klaviyo
Loop Returns
Recharge
Yotpo
App Store
100+
app integrations
See Gorgias in action
↗︎
Explore Gorgias through 3-minute interactive product tours.
Centralize 1:1 interactions
Email
Social media
Live chat
Voice
SMS (New!)
AUTOMATE YOUR WORK
Rules
Automate with precision
Self-service
Intents & sentiment detection
Macros
Respond faster
Automation add-on
Respond faster
Flows
Respond faster
EMPOWER SUPPORT TEAMS
Order management
Customer Sidebar
Multi-Stores
Views
MEASURE & IMPROVE
Revenue Statistics
Know your bottom line
Live Statistics
Monitor performance in real time
Satisfaction survey
Keep your customers happy
Support performance
Your control center
PLATFORMS
Shopify
Magento
BigCommerce
New
OVERVIEW
Product overview
Machine learning & A.I.
Customer stories
Enterprise
Pricing
Partners
Tech Partners
Become a Tech Partner
Build an app
Browse the App Store
Refer a customer
Agency Partners
Become an Agency Partner
Find a partner
Agency Partner Portal
Refer a client
Ambassadors
Become an Ambassador
Meet our Ambassadors
Tech Partners
Build an integration
Browse the App Store
Developer Portal
Agency partners
Become a Agency Partner
Find a partner
Agency Partner Portal
Resources
Growth
Blog
CX Growth Playbook
Ebooks
Ecommerce tools
CS Benchmark report
ROI calculator
Success
Customer stories
Gorgias Academy
Webinars
Help center
Gorgias Community
Connection
Roadmap
App store
Refer a friend
Events
Growth
Blog
CX Growth Playbook
Ecommerce tools
CS Benchmark report
ROI calculator
Success
Customer stories
Gorgias Academy
Webinars
Help center
Gorgias Community
Connection
Roadmap
App store
Refer a friend
Refer a client
Log in
Book a demo
Get started
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Grow your business in 2025 with Conversational AI | Live event on Jan 16, 2025
Register today
↗
Nic Dunn
Co-founder at Charle Agency
LinkedIn
Nic is the co-founder of Charle Agency, a Shopify and ecommerce expert agency. He is based in London, England.
Articles by Nic Dunn
Playbook
CX Design
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