Product tour
Products
Helpdesk
All messages from every channel in one centralized inbox
AI Agent
Smart, scalable, and still so you.
Channel add-ons
Voice
Support by phone, from your Helpdesk
SMS
Respond to inbound text messages
Solutions
Automated support workflow
Instantly resolve 60% of support inquiries
Drive sales
Engage every shopper like your best in-store rep.
Integrations
Shopify
The #1 CX platform for Shopify
App Store
Connected to your entire stack
View all ecommerce platforms ->
Product Tour
See Gorgias in action
Explore Gorgias through 3-minute interactive product tour ->
See what’s new
Spring Product Release
Meet your new Shopping Assistant, unlock insights faster, and gain full journey visibility ->
Products
Helpdesk
All messages from every channel in one centralized inbox
AI Agent
Smart, scalable, and still so you.
Channel add-ons
Voice
Support by phone, from your Helpdesk
SMS
Respond to inbound text messages
Solutions
Automated support workflow
Instantly resolve 60% of support inquiries
Drive sales
Engage every shopper like your best in-store rep.
Integrations
Shopify
The #1 CX platform for Shopify
App Store
Connected to your entire stack
View all ecommerce platforms ->
Product Tour
See Gorgias in action
Explore Gorgias through 3-minute interactive product tour ->
See what’s new
Spring Product Release
Meet your new Shopping Assistant, unlock insights faster, and gain full journey visibility ->
Centralize 1:1 interactions
Email
Social media
Live chat
Voice
SMS (New!)
AUTOMATE YOUR WORK
Rules
Automate with precision
Self-service
Intents & sentiment detection
Macros
Respond faster
Automation add-on
Respond faster
Flows
Respond faster
EMPOWER SUPPORT TEAMS
Order management
Customer Sidebar
Multi-Stores
Views
MEASURE & IMPROVE
Revenue Statistics
Know your bottom line
Live Statistics
Monitor performance in real time
Satisfaction survey
Keep your customers happy
Support performance
Your control center
PLATFORMS
Shopify
Magento
BigCommerce
New
OVERVIEW
Product overview
Machine learning & A.I.
Customer stories
Enterprise
Pricing
Partners
Tech Partners
Become a Tech Partner
Build an app
Browse the App Store
Refer a customer
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Become an Agency Partner
Find a partner
Agency Partner Portal
Refer a client
Ambassadors
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Meet our Ambassadors
Tech Partners
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Developer Portal
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Resources
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Blog
Playbooks
Ebooks
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CS Benchmark report
ROI calculator
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Product Webinars
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Romain Lapeyre
CEO and Co-founder at Gorgias
LinkedIn
Romain is the CEO and co-founder of Gorgias.
Articles by Romain Lapeyre
Playbook
CX Design
Announcing Our Series C-2 Funding & the AI-powered Future of CX
5 min read . By Romain Lapeyre
By Romain Lapeyre
Gorgias Product
Gorgias Team
Why we raised our Series B, and what that means for our merchants
2 min read . By Romain Lapeyre
By Romain Lapeyre
Gorgias Team
Gorgias’ $30 Million Series C and the Future of Customer Experience for Online Stores
13 min read . By Romain Lapeyre
By Romain Lapeyre
Gorgias Team
How To Scale Customer Support During Peak Season
4 min read . By Romain Lapeyre
By Romain Lapeyre
Customer Service Team Management
Ecommerce Growth
Our journey from product-market fit to series A
3 min read . By Romain Lapeyre
By Romain Lapeyre
No items found.
Our contribution to help fight discrimination and racism
1 min read . By Romain Lapeyre
By Romain Lapeyre
Gorgias Team
Gorgias is now a Shopify Plus App Partner - And the only Customer Support
1 min read . By Romain Lapeyre
By Romain Lapeyre
Shopify
Announcing Gorgias’ Magento 2 Extension Launch
2 min read . By Romain Lapeyre
By Romain Lapeyre
Magento
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