Stay on top of your Facebook comments

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Facebook

Integrate your Facebook page to your Gorgias helpdesk and automatically send personalized answers in comment threads.

Manage and automate Facebook comments along with your other communication channels.

Simply manage Facebook ad and post comments

Instantly reply to Facebook comment threads on posts or ads. No need to switch back to your Facebook account.

Manage Facebook comments like any other communication channel: sort, tag and assign these tickets according to their topic and attributes.

Get the full picture of your Facebook visitors

Gorgias pulls data from your ecommerce apps to match your Facebook visitors with your customer profiles.

Gorgias then displays rich customer information next to your Facebook comment tickets for you to provide accurate answers: order details, tracking number and more.

Keep track of your conversation history with your customer on all channels.

Auto comment on Facebook posts and ads

Automate 30% of Facebook comments with recurring requests using our smart autoresponders.

Gorgias uses the data from your apps to create data-rich comment templates: send a personalised reply to comments on Facebook posts and ads.

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BigCommerce

Display customer profiles and orders next to tickets. Edit orders in one click.

BigCommerce

Display customer profiles and orders next to tickets. Edit orders in one click.

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Shopify

Display customer profiles and orders next to tickets. Edit orders in one click.

Shopify

Display customer profiles and orders next to tickets. Edit orders in one click.

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Shopify Plus

Display customer profiles & orders next to tickets. Edit tickets from Gorgias.

Shopify Plus

Display customer profiles & orders next to tickets. Edit tickets from Gorgias.

Empower your Ecommerce
stack with Gorgias

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