"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Built for ecommerce
Sell more and resolve support inquiries with Conversational AI
Where customer conversations feel personal, generate sales, and fuel your brand's growth
How Gorgias stands out
Conversational AI with sales and support skills
Gorgias's AI Agent delivers brand-aligned conversations, resolving 60% of support inquiries and increasing conversions 2.5x with tailored recommendations.
A natural extension of your Shopify store
Edit Shopify orders, access real-time product information, and run promotional campaigns, without ever leaving Gorgias.
All your tech in one platform
Bring all of your customer conversations and data together to create personalized and impactful interactions. Seamlessly integrate every channel and leverage 100+ ecommerce tools.
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Enhancing every step of the shopping journey, from sales to support
Gorgias Support Suite
Step up support efficiency with AI
Bring all of your support channels together into one platform with Gorgias Support Suite – automating up to 60% of customer inquiries to deliver support efficiency and savings on operational costs.
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Gorgias Marketing Suite
Proactively interact with shoppers in real-time
Transform how you engage your shoppers with Gorgias Marketing Suite. Offer proactive chat campaigns that reduce bounce rates by 37% and scalable, personalized shopping assistance that increases conversions.
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