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Spring Product Release
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Products
Helpdesk
All messages from every channel in one centralized inbox
AI Agent
Smart, scalable, and still so you
Channel add-ons
Voice
Support by phone, from your Helpdesk
SMS
Respond to inbound text messages
Solutions
Automated support workflow
Instantly resolve 60% of support inquiries
Drive sales
Engage every shopper like your best in-store rep
Integrations
Shopify
The #1 CX platform for Shopify
App Store
Connected to your entire stack
View all ecommerce platforms ->
Product Tour
See Gorgias in action
Explore Gorgias through 3-minute interactive product tour ->
See what’s new
Spring Product Release
Meet your new Shopping Assistant, unlock insights faster, and gain full journey visibility ->
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Christelle Agustin
Content Writer at Gorgias
LinkedIn
Articles by Christelle Agustin
Playbook
CX Design
Stop Resolving These 7 Tickets Manually (Use AI Agent Actions Instead)
min read . By Christelle Agustin
By Christelle Agustin
Automation and Self-Service
Gorgias Product
11 Ways CX Teams Can Turn Customer Touchpoints Into Revenue
min read . By Christelle Agustin
By Christelle Agustin
Customer Experience
Ecommerce Conversion
Automation and Self-Service
How to Build the Perfect CX Report in Gorgias (7 Dashboard Examples)
min read . By Christelle Agustin
By Christelle Agustin
Gorgias Product
Customer Service Measurement
Say Hello to AI Agent on Chat: 24/7 Support for Online Stores
min read . By Christelle Agustin
By Christelle Agustin
Live Chat
Gorgias Product
12 Ways to Upgrade Your Data and Trend Analysis With Ticket Fields
min read . By Christelle Agustin
By Christelle Agustin
Customer Service Measurement
Customer Experience
Which Gorgias Plan Should You Choose?
min read . By Christelle Agustin
By Christelle Agustin
Gorgias Product
Pricing
AI Quality Assurance: The New Standard for Customer Support QA
min read . By Christelle Agustin
By Christelle Agustin
Automation and Self-Service
Customer Service Team Management
Ecommerce Customer Support
How to Customize AI Agent with 7 Brand Voice Examples
min read . By Christelle Agustin
By Christelle Agustin
Automation and Self-Service
Ecommerce Customer Support
Show me more
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