Tina Donati
LinkedIn
Tina Donati is writer, storyteller, and ecommerce enthusiast. With 7+ years of writing experience, she currently works full time as the content marketing lead at Alloy Automation, while running a freelance writing business, ContentCurve, with clients in the ecommerce B2B SaaS and agency niche. Living and breathing content 24/7, Tina has worked with clients across the globe. She holds a Master’s degree in journalism and communications, which has helped her combine advanced storytelling and investigative journalism techniques to hunt down credible sources for her writing. Passions aside from writing? Geeking out over SEO, walking her dogs, and hunting for the best burrito.

Articles by Tina Donati

Playbook

CX Design

10 Customer Service Techniques to Improve Satisfaction

15 min read . By Tina Donati
By Tina Donati

6 Types of Conversational Customer Service + How to Implement Them

14 min read . By Tina Donati
By Tina Donati

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